Refund policy

Each host picks one of three refund rules when they create an event. It's shown on the event page and at checkout before you pay.

1. Only if cancelled: nothing back unless the event is cancelled.
2. Up to 7 days before: ticket price + Linkly fee, until 7 days before doors.
3. Up to 48 hours before: ticket price + Linkly fee, until 48 hours before doors.

Always, whatever the host picked

1. Cancelled event: full refund automatically, Linkly fee included, to the original payment method within 5–10 business days.
2. Date, time or venue changed: your pass moves to the new details, or you can ask for a full refund within the window shown in our message.
3. Charged twice or a technical error: we refund the extra charge.
4. Can't go? Instead of a refund, you can send your pass to a friend for free until doors open.

To ask for a refund, reply to your receipt email or contact [support email]. Please contact us before disputing a charge with your bank; disputes freeze the order while it's reviewed.